Product reference
Automatic Google review replies, with rules you set.
FullReviews is built for local businesses that want a focused Google review workflow instead of a broad reputation suite.
How the workflow works
A reply follows a clear sequence. You can use it as a draft-first workflow or allow routine replies to be scheduled automatically.
- 1
Connect Google Business Profile
FullReviews monitors reviews from the locations you connect.
- 2
Set your reply rules
Choose your tone, star threshold, delay, and publishing hours.
- 3
Review or schedule
Routine replies can be scheduled; drafts remain available for editing and approval.
- 4
Keep exceptions human
Risk flags and escalation categories stay out of automatic publishing.
Controls that stay with you
Star thresholds
Set the ratings that may move into your automatic workflow.
Publishing schedule
Set a delay and a time window so replies do not appear at an arbitrary hour.
Voice settings
Use tone guidance or a style profile based on replies you have already published.
Human review
Require approval for every reply whenever you want that level of control.
Reply workflow at a glance
The same FullReviews plan covers this workflow for each active business location. What gets published depends on the rules you set.
| Workflow capability | What you control | What happens |
|---|---|---|
| Routine auto-replies | Star-rating threshold, delay, and publishing hours | Eligible replies can be scheduled. |
| Approval-first workflow | Require approval for every reply | Drafts wait for your decision. |
| Flagged review handling | Risk flags alongside your own rules | Flagged replies remain drafts for human review. |
| Tone and style | Tone guidance and an optional style profile | AI drafts use the context you provide. |
What FullReviews holds for review
Automation does not override the safety route. Content flagged as aggressive, legal, health or safety related, or naming a staff member is prepared as a draft for a person to check.
One transparent price per active location
Monthly
US$16
per active business location · Billed monthly
Annual
US$9.99
per active business location · US$119.88/year · Billed annually
- AI-generated replies for Google reviews
- Manual editing and approval
- Automatic reply rules and publishing schedule
- Tone guidance and a style profile based on previous published replies
30-day trial. No card required.
What FullReviews does and does not claim
- It focuses on Google Business Profile reviews and the workflow around replying to them.
- It can help a business reply consistently and on time; it does not guarantee a Google Maps ranking outcome.
- It can draft and schedule replies. A business remains responsible for the information it publishes.
Questions buyers usually ask
- Can I approve every reply first?
- Yes. FullReviews includes a setting that keeps every reply in approval before publication.
- Can I automate only routine reviews?
- Yes. Use a star threshold and keep lower ratings in a review workflow. Risk flags also route a reply to review.
- Does it learn my writing style?
- You can set tone instructions. You can also enable a style profile built from previous published replies.
- How are old unanswered reviews handled?
- FullReviews can prepare them in waves so you can review and schedule a backlog without sending everything at once.
Product information last reviewed 2026-09-15