FullReviews vs Cinquo
One flat price, however many reviews you have.
Cinquo’s CINTIA agent answers Google reviews and escalates the sensitive ones, much like FullReviews. The differences are in how you pay and how long you get to try it: Cinquo sets your plan from your total number of Google reviews, and its trial lasts 24 hours.
Side by side
| FullReviews | Cinquo | |
|---|---|---|
| Built for | Replying to Google Business Profile reviews, and only that | Google review tracking, replies and review collection |
| Automatic publishing | Included in the single plan | Yes, with CINTIA: all reviews, or only 4 and 5 stars |
| Number of replies | Unlimited, monthly or annual | Monthly plans: 20 to 240 AI responses a month depending on tier. Unlimited on yearly plans |
| Automation rules | Star threshold, publishing delay and publishing hours | Per location, star rating and delegated user. Delay and publishing hours not described publicly |
| Sensitive reviews | Legal threats, health or safety issues, aggressive language and staff names are held for a person, even when the rating qualifies for auto-publishing | Reads the review text; escalates angry complaints, legal threats and personal reviews naming an employee |
| Approval | Approve every reply, or only the ones your rules hold back | Optional: approve, edit or reject each reply. Staff and manager roles |
| Brand voice | Tone guidance, plus a style profile built from replies you already published | Learns from your past replies and your edits; one voice per location |
| Unanswered backlog | Old reviews prepared in waves, then approved or scheduled | Tracks unanswered reviews by week and location |
| Price with auto-publishing | US$16/month, or US$9.99/month billed annually (US$119.88/year), per active location | Set by your total Google review count, unlimited locations: from $6.99/month (20 AI replies a month) or $69.99/year |
| Free trial | 30 days, no card required | 24 hours, no card |
Why owners pick FullReviews over Cinquo
30 days to try it, not 24 hours
Cinquo’s free trial lasts 24 hours. That is rarely enough to see how a reply tool handles a real week of reviews. FullReviews gives you 30 days, with no card.
Your price does not rise with your reviews
Cinquo picks your plan automatically from your total Google review count, so every review you collect brings you closer to the next tier. FullReviews charges per active location: US$16 a month, however many reviews you get.
Unlimited replies, even month to month
Cinquo’s monthly plans include a fixed number of AI responses: 20 a month from 50 to 500 reviews, 60 from 1,000 to 2,000. FullReviews replies are unlimited, monthly or annual.
Two ways of charging
Cinquo charges by total Google reviews, across unlimited locations. FullReviews charges US$16 a month, or US$119.88/year, per active location, with unlimited replies.
FullReviews
Monthly
US$16
Annual
US$9.99
US$119.88/year
per active business location
- Automatic publishing included
- Unlimited replies
Cinquo
Starter · 50 to 500 reviews
$6.99/month · $69.99/year
Monthly: 20 AI responses, 1 user. Yearly: unlimited AI responses and users.
Pro · 1,000 to 2,000 reviews
$14.99/month · $149.99/year
Monthly: 60 AI responses, 3 users. Yearly: unlimited.
Ent · 7,500 to 10,000 reviews
$59/month · $599/year
Monthly: 240 AI responses. Above 10,000 reviews: contact sales.
Questions about switching
- Does Cinquo reply to Google reviews automatically?
- Yes. Its CINTIA agent can publish replies to all reviews or only 4 and 5 star ones, and escalates sensitive reviews for approval. FullReviews does the same, with a publishing delay and publishing hours that you set.
- How does Cinquo pricing work?
- Cinquo sets your plan from your total number of Google reviews, from 50 to 10,000, with unlimited locations. Monthly plans include a fixed number of AI responses; yearly plans are unlimited. FullReviews charges a flat US$16 a month per active location.
- How long is the Cinquo free trial?
- 24 hours, with no card. The FullReviews trial lasts 30 days, also with no card.
- Can I switch from Cinquo to FullReviews?
- Yes. Connect your Google Business Profile to FullReviews, set your rules, then turn off CINTIA so the two tools do not answer the same reviews.
Try it on your own reviews
Connect your Google Business Profile, set your rules, and see the first drafts in minutes.